![]() ![]() I'm waiting for them to return next week, for the seventh time. ![]() Then, I call back and Sears sends a new person back. Each time a technician comes out, they work on it and swear it's fixed, it works for a few days, then it quits working again. A sheet of ice formed on the bottom of the freezer. Water leaked onto the floor several times and I had to get it up. They replaced the ice maker and the compressor. The ice maker started malfunctioning and the food in the freezer started thawing out in June 2023 and the problem is still going on in August. It's the French Door model with the two drawers at the bottom. A lawsuit for mass replacing of these bad compressors (LG) and any other parts needed has to be done. The way they fail causes food to thaw and refreeze and this is why people get sick. People could die from food poisoning and they continued to use these bad compressors for years knowing they would fail in a few years. I will join any lawsuit to recover my costs regarding this purchase. Paid alot of money for nice Kenmore frig that is sitting here looking good but can't be trusted. I canceled the warranty we purchased and are just using our old frig. Within 1 month ice maker quit and within a few months we noticed food starting to thaw and this happened right about the same time we started getting food poisoning. ![]() Suggested and sold us a Sears Home Warranty. He replaced compressor free but charged us labor and some other parts needed when replacing compressor. He found compressor bad and told us about the failures ocurring due to LG compressors. After losing another bunch of food in freezer we started using our old frig in garage that is many years old but works great. Early 2023 we noticed some frozen food was thawing and some by touch seemed frozen. We kept a close eye on freezer and it seemed ok but ice maker just wasn't producing much ice. After checking everything we could and the fact that it started freezing and making ice again we restocked freezer. In late 2022 we lost freezer full of food. This was all so intermitant that you think its ok and than not. We noticed little things like not making much ice and certain things in freezer not holding as frozen food should. I purchased Kenmore Elite frigerator/freezer in 2019 from Sears(manufacture date 04-2018). If you purchased a Sears/LG refrigerator, or any other brand refrigerator or major home appliance, and you encountered a situation where the appliance malfunctioned resulting in damage to property or injury to any person, please click the link below to submit your complaint and an attorney will review your complaint for possible participation in a potential law suit. These refrigerators were sold at Sears's retail stores throughout the US, under the Kenmore brand and through other outlets under the LG brand from May 2004 to May 2005.Ĭonsumers are instructed to contact Sears or LG for information on obtaining a free retrofit to resolve this problem as soon as possible. Consumers should call LG or Sears to determine whether their refrigerator is included in the recall. ![]() *Not all refrigerators within the serial number range are included in the recall. LG Three-door bottom freezer refrigerator without water dispenser Kenmore Elite® Trio™ Trio bottom freezer refrigerator with external filtered water dispenserĒ1Cu.Ft.ħ95.7554440* 405KRxxxxx through 410KRxxxxx The following moidels and serial numbers are affected by this recall: The units have the following model and serial numbers located on the data plate inside the fresh food section of the refrigerator door: They come in titanium, stainless steel, bisque, white or black finishes. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries.Īll of the recalled refrigerators are three door models with capacities ranging from 21 to 25 cubic feet, with a bottom freezer. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite® Trio™ Three door refrigerators.Ī faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers.Īccording to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. ![]()
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